Exceptional Staff Made It Memorable

From the moment I arrived, I felt like a VIP. The staff, especially my butler, provided personalized service that exceeded all expectations.

However, I was disappointed when my room didn't have complimentary refreshments despite being promised upon arrival.

easy access to parks and iconic landmarks nearby

My stay was enhanced by the hotel's fantastic central position, making it a breeze to explore the stunning views from Kk100 just 500 meters away and the beautiful amenities at The Mixc just a short walk from the property. it's a pleasure to unwind after a day of city strolling in such a comfy and luxurious setting, especially the way the butler staff treated me like royalty.

my stay was incredible! the stunning skyline view from my room was pure magic, and the spacious layout exceeded my previous experiences in shenzhen. the staff were attentive and made my vacation unforgettable with every detail perfectly catered for.

the elevator music was too loud.

My stay was incredible! The stunning skyline view from my room was pure magic, and the spacious layout exceeded my previous experiences in Shenzhen. The staff were attentive and made my vacation unforgettable with every detail perfectly catered for.

No major complaints whatsoever.

I recently stayed at the St Regis in Shenzhen and enjoyed the fine city views and spacious room. The breakfast selection delighted me, especially the Chinese dishes. The elevator music felt a bit too loud at times. A fantastic experience!

the view from our room was absolutely stunning and truly unforgettable. we enjoyed the spacious, luxurious room and the top-notch service from eason and yoyo. the breakfast selection was varied and delicious, with lovely chinese dishes that made our mornings delightful.

would recommend

Room had amazing views and spacious layout. Service was friendly and attentive. Breakfast options were good but service was slow. Enjoyed the happy hour perks with great drinks, but transportation options could be improved.

In my wife’s opinion, it would be great if the pool had more lenient rules about swim caps for kids.

High-floor room with very nice views and spacious layout. Loved the quick in-room check-in and smooth service from the staff.

The butler service was exceptional, making my stay remarkably comfortable. Sunny Qin was attentive and assisted seamlessly with my dining plans. I appreciated the diverse breakfast options which included both European and Chinese dishes, though some details about the room's decor felt a bit lacking in vibrancy. The proximity to the metro and the shopping mall added convenience but could use improved signage. Overall, the views from my room were stunning and truly enhanced the experience.

The St Regis Shenzhen offers beautiful decor and breathtaking views, complemented by spacious, well-appointed rooms that provide accessibility and comfort for senior guests.

Better shuttle service for airport transfers would be helpful.

an unforgettable family celebration with impeccable butler service and delicious buffets

Outstanding service and memorable stay!

great stay but minor noise issues

The staff offered exceptional service, making our experience enjoyable. The room was spacious and impeccably clean, providing a much-appreciated comfort. The view over the city skyline was breathtaking, adding to the overall ambiance of our stay. We loved the flexibility of watching numerous movies and TV channels during our downtime.

However, we encountered some noise disturbances at night.